logo-vir-smBuentec has really helped define and enhance VIR’s web presence.  Starting with a complete re-design of our website, David has become a valuable member of the VIR marketing team and is great to work with.

Josh Lief, General Manager, VIRginia International Raceway 
Lindsay Lofts
The Lindsay Lofts
 

SPAM Filtering

You can control your own SPAM filtering through our Contol Panel.  Go toplesk-login

http://hosting.buentec.com

login with your email address and password (the one you have setup in your mail client).

towards the bottom of the screen there are 2 particularly useful buttons.

  1. Preferences ::  to change your password from the default
  2. SPAM Filter :: to control the behavior of the SPAM filtering.

Basically the SPAM filtering works like this:

plesk-spam_settingsThere are a bunch of tests run by the serve to determine whether or not something is SPAM. Based on the results, the message is given a score:

squeaky clean = 0 <----------------------> 7 =  definitely SPAM

Under the first tab [ Preferences ]:

  • The first text box let's you set the sensitivity for the filter on the account.  By default it is 7, which does very little.  Most clients find that a 2 or 3 works well.  Start with 3 (less sensitive)
  • The second text box is the text that will be added to the subject line of any mail that meets the sensitivity requirement you set in box 1.  If you check this box all messages that meet your sensitivity requirement will be junked and you will never see them, or be able to get them back.  Your safest option will be to test a level change (when you reduce the number in the first box for a while with out setting the filter to DELETE, then once you are happy with the results, you can turn on the DELETE feature.

Most email clients will by default do some junk filtering based on the text in the mail, and the  ****SPAM**** heading that the server adds to the subject line of the mail it deems to be junk will cause the mail to go directly into your SPAM or Junk folder in your email client, so you won't see the Junk mail, but you can always go looking for it.

A Note About Smart Phones

They aren't really that smart :-)
Most smart phones don't do any filtering on their end.  The effect of this is that messages marked as ****SPAM**** by the server are still going to wind up in your INBOX on your smartphone, so if you want to avoid this you may have to use the DELETE setting above.  I do - mine is set to a level 2, and it deletes everything else.  I have been running like this for over 6 months and haven't had an issue as yet.

Another thing to note about smart phones is that you should definately setup your desktop client so that it will periodically delete mail from the server.  If you are using a smart phone and you want to see your mail on the phone after it is picked up my your desktop client (Outlook for instance), then you need to set the delet from server setting in Outlook to delete after a couple of days so that you  have time for the phone to pickup mail before the desktop trashes it.

Common Email Names and Catch All Accounts

One other note.  If you setup a 'catch-all' email account on the domain (where mail goes if it is incorrectly addressed), you are going to get a ton of junk mail in that account.  Also, common account names like This e-mail address is being protected from spambots. You need JavaScript enabled to view it will get loads of junk.  I have my domain configured to bounce any messages that are incorrectly addressed rather than forwarding them to a real account, but of course that is your call entirely.